SHIPPING & RETURNS

ORDERS

Orders can take 1-7 business days to process and pack.

We cannot make any changes to your order once it has been placed.

Please ensure all your information is correct before placing your order.

If you have any questions or concerns please email goodayzllc@gmail.com  

SHIPPING

TRACKING

You will receive an email when your order ships out along with a tracking number.

If you have not received an email with a tracking number then your order is still processing and has not shipped out yet.

U.S. SHIPPING POLICY

It can take up to 7 business days for your order to be processed, packed and shipped. The processing and packing time is separate from the shipping time. The shipping estimated time is added on top of the processing time. Standard shipments will ship via USPS, UPS, DHL, or similar service. Orders with shipping addresses in Hawaii, Alaska, PO Boxes, APO/FO & U.S. Territories will ship via USPS or equivalent service. You will receive a shipment notification email with tracking once your order has shipped.

DELIVERY CLAIMS

If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier but you have not received it; you must contact the carrier who delivered your package within 7 days to file a claim.

Good Dayz does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

We will work with the carrier on the claim but you must first make the claim with the carrier. Please note: Claims can take up to 30 days to complete (depending on the shipping carrier used).

HAWAII, ALASKA, PO BOXES, APO/FPO & U.S TERRITORIES

We accept orders shipped to PO boxes and APO/FPO or U.S. territories.  Orders shipped to these addresses must be sent via USPS or equivalent service.

INTERNATIONAL SHIPPING POLICIES

We regret to inform you that, at this time, we are not shipping internationally. While we take pride in our commitment to timely international orders, we have temporarily suspended international shipping services due to various factors. We appreciate your understanding and support during this period. Please stay tuned for future updates as we work on reestablishing our international shipping services.

RETURNS

ALL ORDERS CAN BE RETURNED AFTER EMAIL APPROVAL FROM goodayzllc@gmail.com  due to damaged goods or incorrect product ONLY.

If you have any questions or concerns please email goodayzllc@gmail.com

You must notify us within 7 days of any issues with the items you receive.

Claims for items damaged upon receipt must include clear photos of the damaged item.